Terms of Use

January 27, 2025

We are Reroom ("we," "us," or "our"), operates the website reroom.art (the "Site"), the mobile application Reroom (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

These Legal Terms constitute a legally binding agreement between you ("you", "your") and us concerning your access to and use of the Services. By using our App and Services, you acknowledge and agree that we and our authorized resellers may distribute them, subject to the terms and conditions set forth in these Legal Terms.

We may modify these Legal Terms at our sole discretion. Updates will be reflected in the "Last Updated" date, and you waive any right to specific notice of changes. It is your responsibility to review these Terms periodically. Continued use of the App and Services after updates constitutes acceptance of the revised Terms.

By using our App and Services, you confirm that you are at least 18 years old, meet the minimum legal age in your country, or have obtained verified parental or guardian consent. If we become aware that we have collected data from a minor without proper consent, we will delete it. If you believe this has occurred, please contact us at support@reroom.art.

BY ACCEPTING THESE LEGAL TERMS, YOU CONFIRM THAT YOU ARE LEGALLY CAPABLE OF ENTERING INTO AND FORMING CONTRACTS UNDER THE LAWS OF YOUR JURISDICTION. BY USING OUR APP OR SERVICES, CLICKING "I AGREE," "ACCEPT," OR SIMILAR BUTTONS, INSTALLING THE APP, OR OTHERWISE INDICATING YOUR CONSENT, YOU AGREE TO THESE LEGAL TERMS AND ANY RELATED TERMS AND CONDITIONS, CREATING A LEGALLY BINDING CONTRACT BETWEEN YOU AND US. PLEASE READ THESE LEGAL TERMS CAREFULLY BEFORE PROCEEDING.

IF YOU DO NOT AGREE TO THESE LEGAL TERMS, YOU ARE PROHIBITED FROM USING THE APP AND SERVICES AND MUST CEASE USE IMMEDIATELY.

1. DESCRIPTION OF SERVICES

1.1. Functionality.

a. Description of the App

Reroom is a mobile application that leverages artificial intelligence ("AI") to assist users in redesigning interior spaces through a chat-based interface. Users can upload or capture images of their rooms, select preferred interior design styles and color palettes, and receive AI-generated suggestions for redesign. The App enables users to manage and revisit multiple room design projects efficiently within a conversational interface.

b. Disclaimer

While the App aims to provide helpful design suggestions, we make no representations or warranties regarding the accuracy, completeness, reliability, or currency of the information or content provided. All outputs generated by the App are for informational and illustrative purposes only and should not be relied upon as professional advice. You acknowledge and agree that any decisions made in reliance on such content are at your own discretion and risk. We disclaim any liability for actions taken or not taken based on the use of the App.

1.2. Input and Output.

You are responsible for all content you upload ("Input") and for the AI-generated content ("Output") based on it. Your Input and Output must comply with these Legal Terms and all applicable laws. Do not submit sensitive personal data (e.g., racial, political, religious, health, or sexual information) or information relating to an identified or identifiable individual unless you have all necessary consents.

We do not claim ownership of your Input or Output. You may use the Output legally but must disclose it is AI-generated. We may disclose content to authorities if required by law or suspected violation. We may limit your usage and reserve the right to review and take action on any content that breaches these Legal Terms.

The Output is AI-generated for informational purposes only and does not constitute professional advice. You must verify its accuracy and suitability before relying on it. Use of the Output is at your own risk.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 License Grant

Subject to your continued compliance with these Legal Terms, we hereby grant you a non-exclusive, limited, non-transferable, and revocable license to access and use the App and Services solely for your personal, non-commercial use. This license does not grant you any rights or licenses other than those expressly outlined herein. All rights not expressly granted are reserved. Any unauthorized use of the App or Services constitutes a breach of these Legal Terms and may result in the immediate termination of this license.

2.2 Ownership

We, or our licensors, retain all rights, title, and interest in and to the App and Services, including, without limitation, all source code, databases, software, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as all associated trademarks, service marks, and logos (the "Marks"). The Content and Marks are protected by applicable intellectual property and proprietary rights laws. The App and Services are provided "as is" for your personal, non-commercial use only. Except as expressly permitted in these Legal Terms, no part of the App, Services, Content, or Marks may be copied, reproduced, distributed, transmitted, displayed, sold, licensed, or otherwise exploited without our prior written consent. Any violation of these rights will result in immediate termination of your right to use the App and Services.

2.3. Restrictions

Unless expressly permitted by these Legal Terms and applicable law, you may not:

Modify, copy, distribute, sell, sublicense, or otherwise exploit the App or its content for commercial purposes.
Reverse-engineer, decompile, or attempt to extract the source code of the App.
Use the App in any unlawful or unauthorized manner.

We reserve the right to revoke or terminate this license at any time if you violate these Legal Terms. Upon termination, you must cease using the App and delete any copies from your devices.

2.4. Your Submissions

By submitting any questions, comments, suggestions, ideas, feedback, or other materials ("Submissions") to us, you assign all intellectual property rights in such Submissions to us. We shall own and may use, modify, or distribute Submissions for any lawful purpose without acknowledgment, compensation, or restrictions.

You represent that your Submissions do not infringe any third-party intellectual property rights or violate any laws. You are solely responsible for your Submissions and agree to indemnify us against any claims, damages, or liabilities arising from your breach of this section.

3. ACCOUNT REGISTRATION

3.1. Creating an Account

To use the App, you must create an account with accurate, complete, and up-to-date information. You are solely responsible for maintaining the security of your credentials and all activities under your account. Usernames must not impersonate others, infringe trademarks, or contain offensive content. Failure to comply may result in account suspension or termination.

3.2. Account Responsibilities

Each user must have a unique account and may not share login credentials. The App's content may not be accessed in jurisdictions where its use is restricted or illegal. Users accessing the App outside permitted locations do so at their own risk and must comply with local laws.

4. PROHIBITED ACTIVITIES

4.1 Lawful Use

You agree to use the App and Services solely for their intended purposes and in compliance with all applicable laws and regulations. Any use of the App for unlawful, harmful, or inappropriate purposes is strictly prohibited, including but not limited to:

Artificial Intelligence Development: Using the App or its outputs to train, test, or develop AI systems or datasets.
Military Applications: Employing the App in support of military, defense, or weapons-related activities.
Sexually Explicit Content: Creating, sharing, or distributing pornographic or sexually explicit material.
Gambling and Betting: Facilitating, promoting, or engaging in gambling, betting, or related services.
Terrorism and Extremism: Supporting, promoting, or participating in terrorist, extremist, or violent acts.
Disinformation: Creating or distributing knowingly false or misleading content, including but not limited to political or health-related misinformation.
Hate Speech and Violence: Inciting or promoting harm, violence, or discrimination against individuals or groups based on race, religion, gender, sexual orientation, disability, national origin, or other protected characteristics.

Violations may result in immediate suspension or termination of access and may subject you to legal liability.

4.2 Restricted Conduct

You further agree not to:

Reverse engineer, decompile, or otherwise attempt to access the App's source code.
Modify, adapt, translate, or create derivative works of the App or its content.
Use the App in any manner that violates applicable laws or third-party rights.
Remove, alter, or obscure any proprietary notices or disclaimers.
Use the App for unauthorized commercial purposes.
Share your account or access with multiple users or across a network.
Use the App to build or support a competing product or service.
Deploy automated systems (e.g., bots, scrapers) to interact with the App.
Infringe on any intellectual property rights of the Company or third parties.

4.3 Export Control and Sanctions Compliance

You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to U.S. or other applicable export restrictions or sanctions. You agree to comply with all applicable export control and trade laws and regulations in your use of the App.

5. THIRD-PARTY WEBSITES, CONTENT, PARTNERS

The App and Services may include links to third-party websites and content, which we do not monitor or endorse. We are not responsible for their content, accuracy, policies, or transactions made through them. Use third-party websites and content at your own risk, and review their terms and policies. We are not liable for any harm from your interactions with third-party websites or content.

6. PRIVACY POLICY

We care about data privacy and security. Please review our Cookie Policy and Privacy Policy (together 'Policies'). By using the Services, you agree to be bound by our Policies, which are incorporated into these Legal Terms.

7. PURCHASES, PAYMENTS, AND SUBSCRIPTIONS

7.1 Payment and Authorization

By purchasing the App, you agree to provide current, complete, and accurate payment information and authorize us (or our third-party payment processor) to charge your chosen payment method for applicable subscription fees. If full payment cannot be processed, we may charge a prorated amount for a shorter access period. Subscriptions renew automatically unless canceled in accordance with Section 7.3. You are responsible for keeping your billing details up to date. We reserve the right to modify subscription pricing and promotional offers at any time.

7.2 Billing and Renewal

Subscriptions will automatically renew at the end of each billing cycle unless canceled in advance. By subscribing, you authorize recurring charges to your payment method based on your selected plan. Introductory offers may apply only to the first term; standard pricing will apply thereafter. Some features of the App may also be available for one-time purchases. Subscription fees are subject to change.

7.3 Cancellation

You may cancel your subscription at any time. To avoid being charged for the next billing cycle, cancellation must be completed at least 24 hours before the current term ends. Cancellations can be made through your account settings or by contacting support at support@reroom.art. Deleting the App does not cancel your subscription.

7.4 Bundle Purchases

The App may be offered as part of a bundle, which may include:

One-Time Purchase: Non-renewing access to multiple apps for a fixed term.
Subscription Bundle: Auto-renewing access until canceled.

Refunds for bundles apply to the full purchase only and not to individual components. Bundle terms, pricing, and availability may change at any time. By purchasing, you agree to the applicable bundle terms.

7.5 Refunds

7.5.1 Direct Website Purchases

We offer a 14-day money-back guarantee for purchases made directly through our website. To request a refund, contact support@reroom.art within 14 days of the initial purchase. Partial refunds or subscription extensions may be granted at our discretion.

7.5.2 Third-Party Purchases

For purchases made via third parties (e.g., Apple App Store, authorized resellers), refund policies are governed by those providers. We cannot process refunds for such transactions. For Apple App Store purchases, please use Apple's official refund request process.

7.5.3 Digital Products

All purchases of one-time digital products (e.g., downloadable guides) are final and non-refundable, unless required by applicable consumer law.

7.6 Payment Disputes

Any chargeback, dispute, or reversal of payment will result in immediate and permanent termination of your subscription, regardless of the dispute outcome. Access will not be reinstated under any circumstances.

8. TERMS AND TERMINATION

8.1 Term

Your subscription to the App begins upon successful payment and continues for the duration of the selected billing cycle, subject to automatic renewal as described in Section 7. You may use the App during the active subscription term in accordance with these Legal Terms.

8.2 Termination by You

You may terminate your subscription at any time by following the cancellation procedures outlined in Section 7.3. Termination will become effective at the end of your current billing period. No further subscription fees will be charged after termination, but no refunds will be issued for any unused portion of the subscription term unless otherwise specified.

8.3 Termination by Us

We may suspend or terminate your subscription and access to the App and Services at any time, with or without cause, and without prior notice, including but not limited to:

Any breach of these Terms or prohibited use (see Section 4);
Suspected fraudulent, illegal, or unauthorized use;
For any other reason at our sole discretion;
As required by law or governmental authority.

8.4 Effect of Termination

Upon termination or expiration of your subscription:

Your right to access and use the App will immediately cease;
We may delete or disable your account and any associated data, subject to applicable laws and our Privacy Policy.

8.5 Survival

Sections relating to ownership, intellectual property, disclaimers, limitation of liability, indemnification, payment obligations, and any other provisions that by their nature should survive termination shall survive termination or expiration of these Legal Terms.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the content of the App and Services at our discretion without notice. We may also modify or discontinue all or part of the App and Services without notice. We will not be liable for any such changes or discontinuation. We cannot guarantee the uninterrupted availability of the App and Services due to potential hardware, software, or maintenance issues. You agree that we are not liable for any inconvenience caused by service interruptions. We are not obligated to maintain, support, or provide updates for the App and Services.

10. GOVERNING LAW AND DISPUTE RESOLUTION

These Legal Terms shall be governed by and construed in accordance with the laws of England and Wales, excluding its conflict of law principles, except where mandatory local consumer protection laws apply.

If you have any questions, concerns, or complaints, you must first attempt to resolve them through good-faith negotiations for at least 30 business days by sending a written notice to support@reroom.art.

If no resolution is reached within the negotiation period, the dispute will be resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), which are incorporated by reference into this clause. The arbitration shall take place in London, United Kingdom, conducted in English, and heard by a single arbitrator. The decision of the arbitrator shall be final and binding.

For U.S. Residents, these Legal Terms shall be governed by and construed in accordance with the laws of the State of California, excluding its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

If no agreement is reached through negotiation as described above, the dispute shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator, selected in accordance with AAA rules, in California or another U.S. location designated by us. The arbitrator shall apply California law unless otherwise required. The arbitrator's decision shall be final, binding, and enforceable in any court of competent jurisdiction.

Class Action Waiver: You agree that any disputes will be resolved on an individual basis. You waive any right to participate in class actions, class arbitration, or other representative actions against us or our affiliates. By accepting these Legal Terms, you acknowledge that you may only bring claims in your individual capacity and not as a member of any class, collective, or representative proceeding.

11. DISCLAIMER

The App and Services are provided "as is" and "as available." Your use of the App and Services is at your own risk. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the content or linked websites or applications. We assume no liability for errors, unauthorized access to secure servers, transmission interruptions, bugs, viruses, or omissions in content. We do not endorse or guarantee third-party products or services advertised through the App and Services. You are responsible for ensuring that your use of the App and Services complies with applicable laws and requirements.

12. LIMITATIONS OF LIABILITY

To the fullest extent permitted by law, we, along with our directors, employees, contractors, and agents, shall not be liable to you or any third party for any damages arising out of or related to your use of App and Services. This includes, but is not limited to, lost profits, revenue, data, or other consequential, incidental, or special damages, even if we have been advised of the possibility of such damages. We expressly disclaim any liability for any direct or indirect damages, including but not limited to physical, emotional, or financial harm resulting from your use of the App or Services. Our total liability to you, under any circumstance, will be limited to the lesser of the amount paid by you to us during your subscription term, but no more than $100.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, officers, agents, partners, and employees, from any loss, damage, liability, claim, demand, or expenses (including attorneys' fees and costs) arising from: (1) your misuse of the App and Services; (2) breach of these Legal Terms or any applicable law or regulation; (3) breach of your representations and warranties in these Legal Terms; (4) violation of third-party rights, including intellectual property rights; (5) harmful acts toward other users connected via the App and Services; (6) your negligence or willful misconduct, etc. We reserve the right to assume exclusive defense of any matter requiring indemnification, and you agree to cooperate at your expense. We will make reasonable efforts to notify you of any such claims.

14. MISCELLANEOUS

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App. We may update these Legal Terms at any time, and your continued use constitutes acceptance of changes. If any provision is found invalid, the remainder will remain effective. You may not assign your rights without our consent; we may assign ours freely. These Legal Terms do not create any partnership or agency. We are not liable for delays or failures caused by events beyond our control.

The App, Services, Customer Support, and these Terms of Use are provided exclusively in English. By using the Services, you acknowledge and agree that all communications, policies, and support will be conducted solely in English.

15. CONTACT US

To receive further information regarding these Legal Terms or our Services, please contact us at support@reroom.art.